Microsoft Human Resources, which supports the 93,000 employees of the global software company, wanted to make better strategic decisions about its portfolio of projects. As Human Resources developed new portfolio management processes, it worked with a prerelease version of Microsoft Project Server 2010, tailoring the software to fit the business processes of its five Human Resources Centers of Excellence. Human Resources has used Project Server 2010 to improve the ways it collects information on projects and how it reports that information to executives. These improvements have helped leadership make better decisions and pare the portfolio from 200 to 25 projects. The result is higher-quality projects and smoother scheduling, with improvements in transparency, accountability, and collaboration.
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